For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. See the contact details listed below, send to the email, a screenshot of the receipt, and how to most effectively refund  your purchase. We will, in time, respond with an address to post the item to, the cost of the shipping for return is to be paid in its full by you.